Mason Interactive is a 9 year old Performance Marketing Agency with 15 employees and more than 40 clients worldwide. We offer SEO, SEM, Display, Social and Email Marketing, and our clients are clustered in Higher Education, and Fashion brands.

Why work at Mason? We’re a boutique firm, which means that your voice will be heard.  There aren’t four levels of management.  You’ll be hands on, learning and contributing from day one, and your opinion will be asked for.

Our ideal candidate is someone who works at a bigger firm, and is sick of hearing  “no.” “No, you can’t do that,” or “no, let me run it up to the coordinator, who’ll run it up to the group supervisor, who might ask the client.”  You’ll hear a whole lot of “yes” here, instead; we look forward to hearing from you.

All the roles below include:

Compensation & Benefits

  • Competitive salary plus performance incentives

  • Participation in company health (medical, dental) insurance plans after 90 days full-time employment

  • 10 Paid vacation and sick days in year 1

  • 401K

  • Company laptop


Available Positions

Vice president of customer success

The VP of Customer success weaves together resources from the Biddable Media team + the SEO team, to ensure customer success.  This position reports directly to the Managing Director.

Qualifications:

  • At least 7 years agency experience

  • At least 2 years client-side experience

  • Google Adwords and Analytics Certified; Facebook Blueprint Certified

  • Working knowledge of SQL

  • Strong written communication skills

This position starts at $140,000 salary


Associate Director, MEdia

This is a “Player/Coach” role. “Coach,” in that you are removed from all day to day management of account, and “player” in that you need to be ready to “drop in” to accounts and lend your expertise.

The Associate Director is a seasoned account lead across different industries. The AD manages multiple client account teams, and sets tone and strategy across those accounts. In addition, The AD is responsible for the P&L for their account teams, supporting the Director of Biddable Media and General Manager with office- wide forecasting and financial management.

They will be responsible for the professional development of their senior staff and fostering strong relationships with senior clients.

They will manage client issues wherever appropriate and be responsible for maintaining exemplary account health and will assist the Director of Biddable Media and General Manager with the development and implementation of new products and services within the media, consulting and analytics disciplines. In addition, they will take on and lead new business projects as required.

Key Areas of Responsibility

Account Management

  • Acts a leader across multiple client account teams and identify/implement growth opportunities within client sets

  • Build and maintain senior client relationships

  • Mentor and support Media Supervisors with managing account health, including resolving

    client issues and handling challenging client conversations when appropriate

  • With support from the Director of Biddable Media, the AD is responsible for the

    growth of their client accounts.

  • Foster strong account direction within the team, implementing clear account management,

    process and quality of implementation.

  • Dynamic presence in presentations and other forms of client communication

  • Up to date with industry developments and emerging trends

Finance & Profitability

  • Deep understanding off account profitability, scoping and staffing

  • Responsible for managing profitability within their account teams and supporting the Media

    Supervisor with scope reduction/managing workloads when required

  • Responsible for forecasting for their account groups and mentoring Account Managers and

    Account Associates as necessary

  • Ability to recommend client fee structures for new business and client project work,

    maintaining profitability and client health

  • Understanding of fee structure in wider Mason Interactive products, services and tactics.

  • Ability to match accurate hours to remuneration

    Campaign

  • Work with all account teams to ensure a consistent strategic approach

  • Recommend research, competitor analysis and other insights to strategically impact client

    business and grow accounts

  • Translates marketing goals and brand positioning into viable media communication

    strategies and ideas

  • Offers a fresh perspective and innovation to the account teams

  • Resolve campaign issues and negotiate make goods where appropriate

  • Have a good understanding of all media channels, including traditional, biddable, social,

    search, and programmatic

  • Take a lead role in the implementation of strategy and consulting

  • Take a lead role in new business

  • Ability to lead and convert mid to large clients and project work

    Reporting

  • Responsible for quality, accuracy and consistency of the reporting across their client accounts

  • Support and mentor Account Managers and Account Associates in reporting excellence

  • Understand and recommend the right reporting structure and scope for a client and how to

    manage the required data sets correctly

  • Demonstrate strong ability to draw insights from data

  • Lead QBR’s and strategic performance conversations, making recommendations to

    improve and grow client business

  • Be a part of internal reporting and analytics conversations, making recommendations of

    new technologies/abilities that could be relevant for the tech stack

    Internal/Vendor Relationships

  • Build and foster an office environment that yields strong individual and team performance and knowledge sharing

  • Generate enthusiasm for and commitment to your clients’ business among team members

  • Train and mentor Media Supervisors and manage their growth. Responsible for managing

    training schedules, including internal and external training opportunities

  • Ensures sharing of best practices, experiences and ideas across teams and offices

  • Demonstrate real leadership qualities, with the ability to positively support teams with tasks and deliverables

  • Support the Media Supervisors in maintaining senior vendor relationships, negotiating preferred rates and providing access to industry information/client movements, etc.

  • Alongside the Media Director, be responsible for leading and delivering wider projects as required, including, but not limited to, product development, industry positioning, award entries and representing Mason Interactive at external events

This position starts at $75,000 salary


Account associate, Social media

The Social Media Account Manager is responsible for administering and helping to manage Social Media Accounts on Facebook, Twitter, and more.

Key Functional Areas of Responsibility

  • Social Media Content creation

  • Frequent Posting to multiple networks for multiple clients

  • Meet daily and monthly budget targets, conversion goals, and other important account metrics.

Professional Competencies

  • Passion for Internet Marketing and fun brands

  • Outstanding ability to think creatively, and identify and resolve problems.

  • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.

  • Ability to clearly and effectively articulate thoughts and points.

  • Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals.

  • High levels of integrity, autonomy, and self-motivation.

  • Excellent analytical, organizational, project management and time management skills.

Professional Skills & Qualifications

  • Experience in Social Media

  • Proficiency in MS Excel, PowerPoint, and Word.

  • Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.

  • Experience working with popular SEO platforms (Analytics, Webmaster Tools, Serp Book).

  • BS/BA degree preferred.

This position starts at $42,000 salary


PPC Account Manager

The Paid Media Specialist is responsible for administering and helping to manage Pay Per Click media strategies for clients.   This centers on Google, Bing, and Yahoo.

Key Functional Areas of Responsibility

  • Daily account management and of pay per click accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.

  • Meet daily and monthly budget caps, impression share, quality score and other important account metrics.

  • Manage and maintain updates for large keyword lists.

  • Provide creative copy suggestions and graphical ad templates.

  • Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.

  • Provide recommendations strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search.

  • Create new paid search campaigns, ad groups, and accounts.

  • Oversee client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

  • Keep pace with search engine and PPC industry trends and developments.

  • Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.

  • Monitor and evaluate search results and search performance across the major search channels.

  • Communication to team and management on project development, timelines, and results.

  • Work closely with the other team members to meet client goals.

Professional Competencies

  • Passion for Search and internet marketing.

  • Outstanding ability to think creatively, and identify and resolve problems.

  • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.

  • Ability to clearly and effectively articulate thoughts and points.

  • Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals.

  • High levels of integrity, autonomy, and self-motivation.

  • Excellent analytical, organizational, project management and time management skills.

Professional Skills & Qualifications

  • Experience in Search Engine Marketing (SEM) and Paid Search (PPC).

  • Proficiency in MS Excel, PowerPoint, and Word.

  • Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.

  • Experience working with popular PPC ad platforms (AdWords, Yahoo, Bing).

  • AdWords / Bing certification a plus.

  • BS/BA degree preferred.

This position starts at $55,000 salary